Threats to Radio and Television Station Personnel in the
United States by Individuals with Severe Mental Illnesses
Summary
We carried out a national survey to assess
threats against radio and television stations by individuals with severe mental
illnesses. A questionnaire was sent to 813 stations (442 radio, 371
television); 259 (31.9 percent) responded.
Threats to radio and television personnel by
individuals with severe mental illnesses are relatively common. They are one
consequence of permitting over 1.4 million individuals with severe mental
illnesses in the United States to not receive treatment at any given time.
Other consequences include homelessness, incarceration, and episodes of
violence. However, individuals with severe mental illnesses who are receiving
treatment are not more dangerous than the general population. Problems of the
sort described in this report are attributable to a relatively small fraction
of those not being treated.
Twelve recommendations are made to minimize
threats to radio and television personnel. These include educating station
personnel about such threats, installing safety features such as emergency
buttons and electronic door-opening devices, and involving law enforcement
personnel when threats are received.
Introduction
On August 31, 1994, William Tager shot and
killed NBC employee Campbell Montgomery outside NBC studios at Rockefeller
Center in New York City. Police stated that Tager, age 46, had told them that
NBC, CBS and ABC "were bugging him, tapping his phones and sending rays
through his TV set, and he couldn�t take it anymore."1
According to the National Institute of
Mental Health, there are approximately 3.5 million people in the United
States with active symptoms of schizophrenia or manic-depressive illness
(bipolar disorder).2 Of these, between 40 and 50 percent�1.4 to
1.7 million people�are not receiving treatment at a given time.3
Delusions and auditory hallucinations relating to radio and television are
common symptoms experienced by individuals with these diseases, including
beliefs that people on radio or television are talking about them, putting
thoughts into their heads (thought insertion), taking thoughts out of their
heads (thought withdrawal), causing them to do specific things (delusions of
control), or simply spying on them through radio or television. Some
individuals with severe mental illnesses experiencing these delusions and
hallucinations have been known to contact the radio and television stations. We
undertook a survey to describe the frequency and consequences of these
contacts.
Methods
We identified the 60 largest media markets
in the United States from the listing of Designated Market Areas (DMAs)
prepared by Bacon�s Information Inc.4 All television stations (N =
371) and all radio stations of 50,000 watts or greater (N = 442) in these 60
markets were sent a two-page questionnaire. These 60 areas include
159.8 million out of the total United States population of 265.2 million
(60 percent).
The two-page questionnaire (see attached)
consisted of 11 questions dealing with contacts with radio/television stations
by individuals with serious mental illnesses, with additional space for
comments on the answers. The stations were also asked to identify how they were
"best characterized" by type of radio (news, talk, bluegrass/country,
classical music, rock/popular, religious, or other) or television (network
affiliate, cable, other) station. Respondents were guaranteed confidentiality.
Questions were written to reflect symptoms frequently experienced by
individuals with schizophrenia or manic-depressive illness, specifically a
belief that people on the radio or television were talking about them or spying
on them (called delusions of reference).5 These symptoms usually
decrease when such individuals are being treated with antipsychotic medication,
and reducing them is one of the goals of treatment.6 Follow-up
questionnaires were sent twice to stations that had not responded.
The results from the questionnaires were
entered into an Access database, rechecked individually, and then transferred
to a Stata database. Categorical variables are described with percentages,
while continuous ones are described as medians. In addition to the descriptive
data, the following comparisons were conducted for each variable in the
questionnaire:
a) radio vs. television (respondents with
both radio and television stations and those not stating whether they were a
radio or television station, a total of 20 stations, were excluded); b) talk
radio vs. non-talk radio stations; c) survey round 1 vs. survey round 2 vs.
survey round 3. If one variable was dichotomous and the other categorical or
dichotomous, the chi-square test was used. If one variable was dichotomous and
the other continuous, the Wilcoxon rank-sum test was used. If one variable was
categorical and the other continuous, the Kruskal-Wallis test was used. All
statistical tests were 2-sided, and a p-value of less than 0.05 was considered
statistically significant.
Results
A total of 259 stations returned completed
responses (31.9 percent of those sent questionnaires). These included 129 radio
stations, 110 television stations, 18 that identified themselves as both radio
and television stations, and 2 in which the type of station was not indicated.
The response rate for radio stations (129/442, or 29.2 percent) was virtually
identical to that for television stations (110/371, or 29.6 percent).
Among the 129 radio stations that responded,
49 identified themselves as news stations, 41 as talk stations, 19 as
bluegrass/country stations, 12 as classical stations, 61 as rock/popular
stations, 7 as religious stations, and 33 as other stations. Among the 110
television stations that responded, 100 identified themselves as a network
affiliate, 4 as cable, and 26 as other. Many stations identified
themselves in more than one category.
The geographical distribution by state of
questionnaires sent and received was also virtually identical (e.g., 11 percent
of the questionnaires were sent to stations in California and the same
percentage of responses were received; 10 percent were sent to stations in
Texas and the same percentage received). The response rate for each of the
three mailings was similar: 10.9 percent, 12.7 percent, and 11.1 percent
of those remaining after previous mailings.
Among the 259 responding stations, 123 (47.5
percent) indicated that they had ever received a letter, telephone call, fax,
and/or e-mail from an individual asking them "to stop sending voices to
his/her head or to stop talking about him/her" (see attached figure). The
requests were most commonly received by telephone (85 percent of stations that
received a communication received a telephone call), followed by letter (70
percent), fax (22 percent), and e-mail (17 percent). Most stations that had
received a communication indicated having received more than one form of
communication.
The stations were asked to estimate the
number of separate communications they had received from such individuals in
the past year. The stations had received a total of 3,155 communications,
including one station that estimated it had received 1,500 such communications.
The median number of communications per station that had received a
communication was 5.
The stations were also asked to estimate the
number of separate individuals sending such communications in the past year.
The stations indicating receipt of such communications reported that they had
been contacted by 284 separate individuals (median 1�2). This included one
station that reported it had been contacted by 20 separate individuals.
Several responding stations commented on the
volume of such communications:
Television station in Texas
Television station in Oregon
Examples of communications received were as
follows:
Television station in Connecticut
Television station in Ohio
Television station in Maryland
Radio station in Oklahoma
Television station in New York
We asked whether any of the individuals
described above had "ever threatened harm to a member of your station�s
staff." Forty-seven stations (18.1 percent of all 259 stations) answered
that they had been threatened with harm. Examples of such threats were as
follows:
Radio station in Ohio
Radio station in Colorado
Television station in Michigan
Television station in Massachusetts
We
asked whether any such individual had "ever personally come to your
station to ask you to stop sending voices to his/her head or stop talking about
him/her." Forty-three stations (16.6 percent of all 259
stations) indicated that they had received such a visit. The stations indicated
they had received a total of 150 such visits (median 2) from a total of 61
different individuals in the past year. Examples of such visits were as
follows:
Radio station in Pennsylvania
Television station in Texas
Television station in Maryland
Television station in Ohio
Among the stations that reported that
individuals had come to their station, 18 (6.9 percent of all 259
stations) had experienced threats by visitors in the past year. Examples of
such threats were as follows:
Radio station in Illinois
Television station in Oklahoma
Radio station in Oregon
Radio station in California
A total of 63 stations (24.3 percent of the
total 259 stations) had called law enforcement officials to help in such
situations. In 32 cases, the request for help was in response to electronic
threats, and in 31 cases it was in response to station visitors. In some cases,
the station pressed charges, resulting in involuntary psychiatric
hospitalization or incarceration. One station reported:
Radio station in Arizona
At 13 stations (5.0 percent of the total 259
stations), the visitor attempted to harm a member of the station staff.
Examples were as follows:
Radio station in Louisiana
Radio station in Oklahoma
Television station in Utah
This last incident took place in January
1999 and was widely reported in the media. The alleged assailant had been
diagnosed with paranoid schizophrenia. According to a news account, in 1996 she
had gone to a different station "with a butcher knife, demanding to see a
disc jockey she believed was putting the voices in her head. . . . she [then]
went through a mandatory counseling program, police reports show, but after
counseling ended, she was not required to continue with her medication or to
see a doctor."7 Three years later, she went to the television
station and allegedly committed the homicide described above.
Several stations also mentioned precautions
they had taken to protect their employees from threats by severely mentally ill
individuals. These included bullet-proof glass, electronic door-opening
devices, and police restraining orders. In one instance, a station being
harassed with threatening phone calls was able to obtain involuntary
psychiatric commitment for the individual, but "she then started to call
from the institution [so] we had the phone company block our number from all
the pay phones" (Radio station in North Carolina). Other stations have
taken extreme measures to protect their personnel. For example:
Radio station in Utah
Television station in Ohio
There were no statistically significant
differences between radio and television stations or among any of the types of
radio stations or television stations on any of the variables except that talk
radio stations were more likely to have received a communication by telephone
call, letter, fax, or e-mail compared to other types of radio stations
(chi square; p = 0.05).
Discussion
This survey presents data on contacts and
threats to radio and television station personnel by individuals with severe
mental illnesses. The data came from 259 radio and television stations among
813 that were sent questionnaires. It is difficult to know how representative
the 259 stations are or whether the self-reported nature of the study could
have led to bias. It would be expected that stations that had experienced these
problems would be more likely to return the questionnaire. It is somewhat
reassuring, however, that the study results did not vary by survey round (data
not shown).
We recognized that multiple people might
receive such contacts at a station; although we encouraged stations to consult
widely within their organizations when filling out the questionnaire, it is
likely that many contacts at the responding stations were not reported. The
turnover of personnel at many stations is also likely to lead to some
underreporting. The numbers reported in this survey should therefore be
considered minimum estimates of the number of episodes in the entire target
study population.
The survey confirms that threats to radio
and television station personnel by individuals with severe mental illnesses
are relatively common and occasionally result in tragedy. These results are
consistent with an increasing pattern of problems in the United States caused
by individuals with severe mental illnesses who are not receiving treatment.
For example, in 1976 the New York City police department took approximately
1,000 "emotionally disturbed persons" to hospitals for psychiatric
evaluation.8 By 1986 this number had increased to 18,500, and in
1998 the number was 24,787.8,9 One-third of the homeless, or approximately
150,000 persons, are severely mentally ill.8 A recent Department of
Justice study reported that 16 percent of inmates in local jails and state
prisons, 275,900 individuals, are mentally ill.10 Another Department
of Justice study indicated that almost 1,000 homicides each year are committed
by individuals who have a history of mental illness.11 For many of
these severely mentally ill individuals, their failure to take the medication
needed to control their symptoms is a direct cause of their becoming homeless,
incarcerated, or violent. It is interesting that three of the respondents to
the questionnaire spontaneously associated the failure of the individual to
take medication with their threats against the station:
Television station in Oregon
Radio station in Rhode Island
Radio station in Oklahoma
Based in part on the approaches adopted by
our responding stations, we offer the following 12 recommendations for radio
and television stations to minimize threats to their personnel:
Finally, it should be emphasized that
individuals with severe mental illness who are being treated are not
more dangerous than the general population. It is a small number of such
individuals who are not being treated who cause the majority of problems in the
community, with threats to radio and television personnel being one such
problem.
The ultimate solution to the problem of
threats to radio and television personnel by individuals with severe mental
illnesses is to improve the treatment of such individuals. Since studies have
shown that over 1.4 million individuals with severe mental illnesses in the
United States are not receiving treatment at any given time,3 such
threats are likely to be a continuing problem. It is also known that
approximately half of all individuals with severe mental illnesses lack insight
into their illness (i.e., they are not fully aware that they are sick),12�14
and therefore some form of assisted treatment is often necessary. Examples of
assisted treatment include conditional release from the psychiatric hospital
and outpatient commitment by a court; in both cases, the person�s right to live
in the community is dependent on their following their treatment plan,
including taking medication when indicated. These approaches, combined with
efforts to expand the availability of treatment, can reduce the suffering of
the mentally ill as well as the threatening behavior toward employees of radio
and television stations reflected in this survey.
Acknowledgments
We are grateful for assistance on this
survey to Valerie Rheinstein of the Treatment Advocacy Center and to Phyllis
McCarthy and Salwa Nassar of Public Citizen�s Health Research Group.
References
Treatment Advocacy Center
3300 N. Fairfax Drive, Suite 220
Arlington, VA 22201
Phone: (703)294-6001 Fax: (703)294-6010
December
15, 1999
(Revised)
QUESTIONNAIRE: THREATS TO RADIO AND
TELEVISION STATIONS
Note: The receptionist and/or security personnel at your station may have
additional information that is useful for this survey. You may want to consider
discussing this matter at your staff meeting.
_____Yes
_____No
(If
yes, please answer b, c and d)
b.
Please estimate the total number of different individuals who
have communicated with you in this manner during the past year: ____
c.
Please estimate the total number of communications (from all such
individuals) during the past year: ____
d.
Has such an individual ever threatened harm to a member of your
station�s staff?
_____
Yes _____ No
If
yes, please give brief details: (additional space next page) _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2. a. Has such an
individual ever personally come to your station to ask you to stop
sending voices to
his/her head or stop talking about him/her?
_____
Yes _____ No
(If
yes, please answer b and c)
_____
Yes _____ No
If
yes, please give brief details: (additional space next page)
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
_____ Yes _____ No
If yes, please give
brief details of such events: (additional space next page)
______________________________________________________________________________________________________
_____ Yes _____ No
If yes, please give
brief details of such events: (additional space next page)
__________________________________________________________________________________________________________________________________
_____ Less common
_____ Staying about
the same in frequency
_____ More common
Radio TV
_____news
_____network affiliate
_____talk
_____cable
_____bluegrass/country
_____other
_____classical
music
_____rock/popular
_____religious
_____other
Use the space below to add any additional
details that you think would be helpful:
Thank you very much for your assistance. Please return this questionnaire in the postpaid envelope by ______________ [30 days after mailed].