Threats to Radio and Television Station Personnel in the United States by Individuals with Severe Mental Illnesses

Summary

We carried out a national survey to assess threats against radio and television stations by individuals with severe mental illnesses. A questionnaire was sent to 813 stations (442 radio, 371 television); 259 (31.9 percent) responded.

Threats to radio and television personnel by individuals with severe mental illnesses are relatively common. They are one consequence of permitting over 1.4 million individuals with severe mental illnesses in the United States to not receive treatment at any given time. Other consequences include homelessness, incarceration, and episodes of violence. However, individuals with severe mental illnesses who are receiving treatment are not more dangerous than the general population. Problems of the sort described in this report are attributable to a relatively small fraction of those not being treated.

Twelve recommendations are made to minimize threats to radio and television personnel. These include educating station personnel about such threats, installing safety features such as emergency buttons and electronic door-opening devices, and involving law enforcement personnel when threats are received.

Introduction

On August 31, 1994, William Tager shot and killed NBC employee Campbell Montgomery outside NBC studios at Rockefeller Center in New York City. Police stated that Tager, age 46, had told them that NBC, CBS and ABC "were bugging him, tapping his phones and sending rays through his TV set, and he couldn�t take it anymore."1

According to the National Institute of Mental Health, there are approximately 3.5 million people in the United States with active symptoms of schizophrenia or manic-depressive illness (bipolar disorder).2 Of these, between 40 and 50 percent�1.4 to 1.7 million people�are not receiving treatment at a given time.3  Delusions and auditory hallucinations relating to radio and television are common symptoms experienced by individuals with these diseases, including beliefs that people on radio or television are talking about them, putting thoughts into their heads (thought insertion), taking thoughts out of their heads (thought withdrawal), causing them to do specific things (delusions of control), or simply spying on them through radio or television. Some individuals with severe mental illnesses experiencing these delusions and hallucinations have been known to contact the radio and television stations. We undertook a survey to describe the frequency and consequences of these contacts.

Methods

We identified the 60 largest media markets in the United States from the listing of Designated Market Areas (DMAs) prepared by Bacon�s Information Inc.4 All television stations (N = 371) and all radio stations of 50,000 watts or greater (N = 442) in these 60 markets were sent a two-page questionnaire. These 60 areas include 159.8 million out of the total United States population of 265.2 million (60 percent).

The two-page questionnaire (see attached) consisted of 11 questions dealing with contacts with radio/television stations by individuals with serious mental illnesses, with additional space for comments on the answers. The stations were also asked to identify how they were "best characterized" by type of radio (news, talk, bluegrass/country, classical music, rock/popular, religious, or other) or television (network affiliate, cable, other) station. Respondents were guaranteed confidentiality. Questions were written to reflect symptoms frequently experienced by individuals with schizophrenia or manic-depressive illness, specifically a belief that people on the radio or television were talking about them or spying on them (called delusions of reference).5 These symptoms usually decrease when such individuals are being treated with antipsychotic medication, and reducing them is one of the goals of treatment.6 Follow-up questionnaires were sent twice to stations that had not responded.

The results from the questionnaires were entered into an Access database, rechecked individually, and then transferred to a Stata database. Categorical variables are described with percentages, while continuous ones are described as medians. In addition to the descriptive data, the following comparisons were conducted for each variable in the questionnaire:

a) radio vs. television (respondents with both radio and television stations and those not stating whether they were a radio or television station, a total of 20 stations, were excluded); b) talk radio vs. non-talk radio stations; c) survey round 1 vs. survey round 2 vs. survey round 3. If one variable was dichotomous and the other categorical or dichotomous, the chi-square test was used. If one variable was dichotomous and the other continuous, the Wilcoxon rank-sum test was used. If one variable was categorical and the other continuous, the Kruskal-Wallis test was used. All statistical tests were 2-sided, and a p-value of less than 0.05 was considered statistically significant.

Results

A total of 259 stations returned completed responses (31.9 percent of those sent questionnaires). These included 129 radio stations, 110 television stations, 18 that identified themselves as both radio and television stations, and 2 in which the type of station was not indicated. The response rate for radio stations (129/442, or 29.2 percent) was virtually identical to that for television stations (110/371, or 29.6 percent).

Among the 129 radio stations that responded, 49 identified themselves as news stations, 41 as talk stations, 19 as bluegrass/country stations, 12 as classical stations, 61 as rock/popular stations, 7 as religious stations, and 33 as other stations. Among the 110 television stations that responded, 100 identified themselves as a network affiliate, 4 as cable, and 26 as other. Many stations identified themselves in more than one category.

The geographical distribution by state of questionnaires sent and received was also virtually identical (e.g., 11 percent of the questionnaires were sent to stations in California and the same percentage of responses were received; 10 percent were sent to stations in Texas and the same percentage received). The response rate for each of the three mailings was similar: 10.9 percent, 12.7 percent, and 11.1 percent of those remaining after previous mailings.

Among the 259 responding stations, 123 (47.5 percent) indicated that they had ever received a letter, telephone call, fax, and/or e-mail from an individual asking them "to stop sending voices to his/her head or to stop talking about him/her" (see attached figure). The requests were most commonly received by telephone (85 percent of stations that received a communication received a telephone call), followed by letter (70 percent), fax (22 percent), and e-mail (17 percent). Most stations that had received a communication indicated having received more than one form of communication.

The stations were asked to estimate the number of separate communications they had received from such individuals in the past year. The stations had received a total of 3,155 communications, including one station that estimated it had received 1,500 such communications. The median number of communications per station that had received a communication was 5.

The stations were also asked to estimate the number of separate individuals sending such communications in the past year. The stations indicating receipt of such communications reported that they had been contacted by 284 separate individuals (median 1�2). This included one station that reported it had been contacted by 20 separate individuals.

Several responding stations commented on the volume of such communications:

Television station in Texas

Television station in Oregon

Examples of communications received were as follows:

Television station in Connecticut

Television station in Ohio

Television station in Maryland

Radio station in Oklahoma

Television station in New York

We asked whether any of the individuals described above had "ever threatened harm to a member of your station�s staff." Forty-seven stations (18.1 percent of all 259 stations) answered that they had been threatened with harm. Examples of such threats were as follows:

Radio station in Ohio

Radio station in Colorado

Television station in Michigan

Television station in Massachusetts

We asked whether any such individual had "ever personally come to your station to ask you to stop sending voices to his/her head or stop talking about him/her." Forty-three stations (16.6 percent of all 259 stations) indicated that they had received such a visit. The stations indicated they had received a total of 150 such visits (median 2) from a total of 61 different individuals in the past year. Examples of such visits were as follows:

Radio station in Pennsylvania

Television station in Texas

Television station in Maryland

Television station in Ohio

Among the stations that reported that individuals had come to their station, 18 (6.9 percent of all 259 stations) had experienced threats by visitors in the past year. Examples of such threats were as follows:

Radio station in Illinois

Television station in Oklahoma

Radio station in Oregon

Radio station in California

A total of 63 stations (24.3 percent of the total 259 stations) had called law enforcement officials to help in such situations. In 32 cases, the request for help was in response to electronic threats, and in 31 cases it was in response to station visitors. In some cases, the station pressed charges, resulting in involuntary psychiatric hospitalization or incarceration. One station reported:

Radio station in Arizona

At 13 stations (5.0 percent of the total 259 stations), the visitor attempted to harm a member of the station staff. Examples were as follows:

Radio station in Louisiana

Radio station in Oklahoma

Television station in Utah

This last incident took place in January 1999 and was widely reported in the media. The alleged assailant had been diagnosed with paranoid schizophrenia. According to a news account, in 1996 she had gone to a different station "with a butcher knife, demanding to see a disc jockey she believed was putting the voices in her head. . . . she [then] went through a mandatory counseling program, police reports show, but after counseling ended, she was not required to continue with her medication or to see a doctor."7 Three years later, she went to the television station and allegedly committed the homicide described above.

Several stations also mentioned precautions they had taken to protect their employees from threats by severely mentally ill individuals. These included bullet-proof glass, electronic door-opening devices, and police restraining orders. In one instance, a station being harassed with threatening phone calls was able to obtain involuntary psychiatric commitment for the individual, but "she then started to call from the institution [so] we had the phone company block our number from all the pay phones" (Radio station in North Carolina). Other stations have taken extreme measures to protect their personnel. For example:

Radio station in Utah

Television station in Ohio

There were no statistically significant differences between radio and television stations or among any of the types of radio stations or television stations on any of the variables except that talk radio stations were more likely to have received a communication by telephone call, letter, fax, or e-mail compared to other types of radio stations (chi square; p = 0.05).

Discussion

This survey presents data on contacts and threats to radio and television station personnel by individuals with severe mental illnesses. The data came from 259 radio and television stations among 813 that were sent questionnaires. It is difficult to know how representative the 259 stations are or whether the self-reported nature of the study could have led to bias. It would be expected that stations that had experienced these problems would be more likely to return the questionnaire. It is somewhat reassuring, however, that the study results did not vary by survey round (data not shown).

We recognized that multiple people might receive such contacts at a station; although we encouraged stations to consult widely within their organizations when filling out the questionnaire, it is likely that many contacts at the responding stations were not reported. The turnover of personnel at many stations is also likely to lead to some underreporting. The numbers reported in this survey should therefore be considered minimum estimates of the number of episodes in the entire target study population.

The survey confirms that threats to radio and television station personnel by individuals with severe mental illnesses are relatively common and occasionally result in tragedy. These results are consistent with an increasing pattern of problems in the United States caused by individuals with severe mental illnesses who are not receiving treatment. For example, in 1976 the New York City police department took approximately 1,000 "emotionally disturbed persons" to hospitals for psychiatric evaluation.8 By 1986 this number had increased to 18,500, and in 1998 the number was 24,787.8,9 One-third of the homeless, or approximately 150,000 persons, are severely mentally ill.8 A recent Department of Justice study reported that 16 percent of inmates in local jails and state prisons, 275,900 individuals, are mentally ill.10 Another Department of Justice study indicated that almost 1,000 homicides each year are committed by individuals who have a history of mental illness.11 For many of these severely mentally ill individuals, their failure to take the medication needed to control their symptoms is a direct cause of their becoming homeless, incarcerated, or violent. It is interesting that three of the respondents to the questionnaire spontaneously associated the failure of the individual to take medication with their threats against the station:

Television station in Oregon

Radio station in Rhode Island

Radio station in Oklahoma

Based in part on the approaches adopted by our responding stations, we offer the following 12 recommendations for radio and television stations to minimize threats to their personnel:

Finally, it should be emphasized that individuals with severe mental illness who are being treated are not more dangerous than the general population. It is a small number of such individuals who are not being treated who cause the majority of problems in the community, with threats to radio and television personnel being one such problem.

The ultimate solution to the problem of threats to radio and television personnel by individuals with severe mental illnesses is to improve the treatment of such individuals. Since studies have shown that over 1.4 million individuals with severe mental illnesses in the United States are not receiving treatment at any given time,3 such threats are likely to be a continuing problem. It is also known that approximately half of all individuals with severe mental illnesses lack insight into their illness (i.e., they are not fully aware that they are sick),12�14 and therefore some form of assisted treatment is often necessary. Examples of assisted treatment include conditional release from the psychiatric hospital and outpatient commitment by a court; in both cases, the person�s right to live in the community is dependent on their following their treatment plan, including taking medication when indicated. These approaches, combined with efforts to expand the availability of treatment, can reduce the suffering of the mentally ill as well as the threatening behavior toward employees of radio and television stations reflected in this survey.

Acknowledgments

We are grateful for assistance on this survey to Valerie Rheinstein of the Treatment Advocacy Center and to Phyllis McCarthy and Salwa Nassar of Public Citizen�s Health Research Group.

References

  1. Hays T. Associated Press story. September 1, 1994.
  2. Health Care Reform for Americans with Severe Mental Illnesses: Report of the National Advisory Mental Health Council. American Journal of Psychiatry [Special Report] 150:1447�1465, 1993.
  3. von Korff, M., Nestadt, G., Romanoski, A., et al. Prevalence of treated and untreated DSM-III schizophrenia: results of a two-stage community survey. Journal of Nervous and Mental Disease 173:577�581, 1985.
  4. Bacon�s Radio Directory, 13th edition, 1999, and Bacon�s TV/Cable Directory, 13th edition, 1999, Chicago, Bacon�s Information Inc.
  5. Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition. DSM�IV. Washington, D.C., American Psychiatric Association, 1994.
  6. Davis, J.M. Overview: maintenance therapy in psychiatry: I. Schizophrenia. American Journal of Psychiatry 132:1237�1245, 1975.
  7. "Future looked bright for Triad suspect; Triad suspect was transformed by schizophrenia," The Salt Lake Tribune, March 8, 1999, p. B1.
  8. Torrey, E.F. Out of the Shadows: Confronting America�s Mental Illness Crisis, New York, John Wiley and Sons, 1997.
  9. Bumiller E. "In wake of attack, Giuliani cracks down on homeless." The New York Times, November 20, 1999, pp. A1, A11.
  10. Ditton, P.M. Bureau of Justice Statistics Special Report: Mental Health and Treatment of Inmates and Probationers, Washington, D.C., U.S. Department of Justice, Office of Justice Programs, July 1999.
  11. Dawson, J.M., and Langan, P.A. Bureau of Justice Statistics Special Report: Murder in Families, Washington, D.C., U.S. Department of Justice, Office of Justice Programs, 1994.
  12. Amador, X.F, and David, A.S. (eds). Insight and Psychosis, New York, Oxford University Press, 1998.
  13. Amador, X.F., Flaum, M., Andreasen, N.C., et al. Awareness of illness in schizophrenia and schizoaffective and mood disorders. Archives of General Psychiatry 51:826�836, 1994.
  14. David, A., Buchanan, A., Reed, A., et al. The assessment of insight in psychosis. British Journal of Psychiatry 161:599�602, 1992; and personal communication from Dr. David, January 18, 1993.

 Treatment Advocacy Center
3300 N. Fairfax Drive, Suite 220
Arlington, VA 22201
Phone: (703)294-6001 Fax: (703)294-6010

December 15, 1999
(Revised)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

QUESTIONNAIRE: THREATS TO RADIO AND TELEVISION STATIONS

Note: The receptionist and/or security personnel at your station may have additional information that is useful for this survey. You may want to consider discussing this matter at your staff meeting.

  1. a.    Has your station ever received a ___letter; ___call; ___fax; or ___E-mail (check all that apply) from a listener/viewer asking you to stop sending voices to his/her head or to stop talking about him/her?

_____Yes _____No

(If yes, please answer b, c and d)

b. Please estimate the total number of different individuals who have communicated with you in this manner during the past year: ____

c.    Please estimate the total number of communications (from all such individuals) during the past year: ____

d. Has such an individual ever threatened harm to a member of your station�s staff?

_____ Yes _____ No

If yes, please give brief details: (additional space next page) _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. a.    Has such an individual ever personally come to your station to ask you to stop sending voices to                  his/her head or stop talking about him/her?

_____ Yes _____ No

(If yes, please answer b and c)

  1. Please estimate the total number of different visitors who have personally come to your station to ask you to stop during the past year ______.
  2. Please estimate the total number of such visits in the past year ______.
  3. Has such an individual ever threatened harm to a member of your station�s staff?

_____ Yes _____ No

If yes, please give brief details: (additional space next page) ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

  1. Has such an individual ever attempted to harm a member of your station�s staff?

_____ Yes _____ No

If yes, please give brief details of such events: (additional space next page)

______________________________________________________________________________________________________

  1. Has your station ever called law enforcement officials to help in such situations?

_____ Yes _____ No

If yes, please give brief details of such events: (additional space next page) __________________________________________________________________________________________________________________________________

  1. In recent years, is it your impression that events such as the above are becoming:

_____ Less common

_____ Staying about the same in frequency

_____ More common

  1. Your station is best characterized as follows:

Radio TV

_____news _____network affiliate

_____talk _____cable

_____bluegrass/country _____other

_____classical music

_____rock/popular

_____religious

_____other

Use the space below to add any additional details that you think would be helpful:

Thank you very much for your assistance. Please return this questionnaire in the postpaid envelope by ______________ [30 days after mailed].